Frequently Asked Questions

• What is your minimum order requirement?

  We have no minimum order requirements. Our goal is to serve you, so whether it’s 1000 feet or 10,000 pounds, we give you exactly what you’re looking for.

• Where can I get a Credit Application to complete?

  Click here to fill out our credit application.

• How will my order ship?

  We will use the carrier of your choice for your order, and can ship worldwide with virtually any expediter you choose.

• What are your payment terms?

  Our standard payment terms are Net 30 days, pending credit approval.

  For all new customers, a credit application must be submitted and approved by our credit department prior to our shipping any orders. For those not wanting to establish cash terms, we can set up Cash or COD payments.

  Please review our Terms and Conditions for additional information.

• How can I receive a quotation?

  There are several ways to receive a quote – you can fill out the contact form on our website, call our office at 260-490-6477, or fax you request to us at 260-490-8437.

• What if I don’t see what I am looking for on your website?

  Because we work with so many different alloys, it is difficult to list them all on our website. If you are unable to locate the material you are looking for there is a good chance we have worked with it. Please contact Lisa or Rachel in our office to discuss your needs further.